How information is collected and used
To fill an order, we need to know your name, your e-mail address and the shipping and billing addresses. This enables us to process, and keep track of your orders while observing the strictest security procedures. At no time will Southampton Olive Oil Company use these recipients’ names and addresses for promotional purposes. The information we request includes your telephone number so we can contact you in case of a problem regarding the content of your orders and is required for some shipping services. Your e-mail address is essential when you place an order or when you send us comments by e-mail. The information is also used to enhance Southampton Olive Oil Company presentation and organization of our site as well as to let you know about changes and new services found on our site.
Protection of your confidential information
When purchasing online on southamptonoliveoil.com, your credit card information is securely transmitted on the Internet every step of the transaction treatment due to an encryption method (Secure Sockets Layer protocol) used by both your Web browser and by southamptonoliveoil.com. No credit card information is kept on Southampton Olive Oil Company web site, your card number is therefore accessible for the sole purpose of processing the transaction.
Moreover, in order to limit unauthorized access, we observe strict security measures when it comes to archiving and divulging any information provided by our customers. Because of that, we may ask you to confirm your identity once again before submitting personal information.
Cookies are information packets recorded by an http server on the hard disk of your computer for purposes of identification. Our cookies contain no confidential information; they allow us to carry out a number of operations such as processing your orders or storing products that you have selected from our site. The majority of net users automatically accept cookies. However, you can refuse them. The choice is yours. Even without cookies, you retain access to the majority of promotions on our site and the ability to place orders.
Disclosure of your personal information to third parties
By guaranteeing the utmost confidentiality, Southampton Olive Oil Company undertakes to not disclose or market any information whatsoever regarding you or the recipient of your purchases.